Privacy Policy

Who we are

We are a limited company registered in England and Wales under company number 06993975 Our registered office is at The Kit Shop (Exeter) LTD, 158 Fore Street, Exeter, Devon, EX4 3AT.

For details of how to contact us, please refer to the Contact Us page.

Use of Information

The Kit Shop (Exeter) Ltd does not disclose buyers' information to third parties. 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). 

We collect information about you for the following reasons: To process your order and to provide you with the best possible service and to email you with special offers, updates, new products and promotions. We will not send out email or printed marketing information if you choose not receive this information. If you receive any contact by e-mail from us and you wish to be removed from the mailing list please contact us. 

The type of information we will collect about you includes: your name, address, phone number, email address. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information, which we hold, will be held securely in accordance with our internal security policy and the law. 

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us.

Payments 

The Kit Shop (Exeter) Ltd never receives, does not collect nor does it store any credit card or payment details on our system except a message which confirms a payment has been made, and where to invoice and/or deliver an order. All credit card information is handled via secure external well known registered money handlers, namely Sage Pay, this, whilst being more expensive for us, is done to ensure that all transactions are completely secure. 

Sage Pay Ltd is registered in England and Wales under company number 07492608. The registered office is at North Park, Newcastle upon Tyne, NE13 9AA.  They are registered on the Information Commissioner's Office Register of Data Controllers under registration number Z8245307.  This registration covers all of their different business divisions.

They are part of the Sage group of companies which includes The Sage Group Plc. The Sage Group plc is registered separately with the Information Commissioner (see www.ico.gov.uk).