Subject to exceptions we are happy to exchange or refund your purchase within 14 days of delivery, for Click & Collect orders the 14 days starts after you collected your goods. Your refund will be credited to the original payment card, if you have used a giftcard your refund will automatically be credited to the gift card. Once goods have been dispatched delivery charges are non refundable.
Unwanted goods must be returned in a fully resaleable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
You can exchange or refund your online order in the shop immediately. Once your refund has been processed it can take your card provider 3 to 5 days working days to credit your account. Refunds will be processed to the original payment card. To return to the shop simply present your goods and despatch note and one of our advisers will process your exchange or refund or help you order a new item.
Please Note without proof of purchase we will be unable to proceed.